Telephonists Pay Data UK — 2025

Telephonists roles in the UK earn a median of £31,050 per year, equivalent to £15.56 per hour as of 2025. This represents a 12.5% increase in annual pay compared to the previous year. Pay varies across the UK, ranging from £22,044 to £47,743 per year.

How Pay Varies Across the UK

Each bar shows how many areas of the UK have a median annual pay in that range for Telephonists roles. The dashed line marks the national median.

Based on sub-regional area data. Want a precise figure for your area?

About Telephonists

Telephonists receive and direct callers in commercial, industrial and other establishments, and operate telephone (public) and office (private) switchboards to advise on, and assist with, making telephone calls and to relay incoming, outgoing and internal calls.

Typical Tasks and Duties

• receives callers and directs them to appropriate person or department
• operates switchboard to connect outgoing calls or to relay incoming or internal calls
• reports any faults on telephone operating system
• gives advice on dialling and other special features available
• provides directory information, dialling codes and details of charges
• alerts emergency services in cases of fire, crime or accident

Entry Routes and Qualifications

Academic qualifications may not be required. On-the-job training is provided.

Related Occupations

Salary data is sourced from official UK pay datasets and updated periodically.