IT operations technicians Pay Data UK — 2025

IT operations technicians roles in the UK earn a median of £35,419 per year, equivalent to £18.93 per hour as of 2025. This represents a 2.1% increase in annual pay compared to the previous year. Pay varies across the UK, ranging from £28,202 to £48,413 per year.

How Pay Varies Across the UK

Each bar shows how many areas of the UK have a median annual pay in that range for IT operations technicians roles. The dashed line marks the national median.

Based on sub-regional area data. Want a precise figure for your area?

About IT operations technicians

IT operations technicians are responsible for the day-to-day running of IT systems and networks including the preparation of back-up systems, and for performing regular checks to ensure the smooth functioning of such systems.

Typical Tasks and Duties

• administers, monitors and supports internal/external networks, servers, email and security systems
• configures and sets up new server systems
• schedules and performs system maintenance tasks, such as loading user applications, programs and data
• analyses systems and makes recommendations to improve performance
• identifies problems, agrees remedial action and undertakes emergency maintenance if required
• performs server backup and recovery operations and restarts systems following outages
• acts as a liaison between users, outside suppliers, and other technical teams

Entry Routes and Qualifications

Entry is possible with a variety of academic qualifications and/or relevant experience. Entrants typically possess GCSEs/S grades and A levels/H grades together with an appropriate vocational qualification. Some employers may demand a relevant degree. Training is provided off and on-the-job supplemented by specialised courses. Postgraduate and professional qualifications and apprenticeships in some areas are available.

Related Occupations

Salary data is sourced from official UK pay datasets and updated periodically.